Director, Information Technology

๐Ÿ’ฒ Up to $200,000
๐Ÿ“ Partially Remote
๐Ÿข Westport, CT

Pryon

๐Ÿ’ผ AI | ๐Ÿ—“๏ธ Founded in 2017
๐Ÿ‘ฅ 101-250 Employees

Job Description

Hatch I.T. is partnering with a Pryon, to find a Director, Information Technology. See details below:

About the Role:
Pryon is looking for a dedicated Director of Information Technology to lead their IT department and take over the supervision of the infrastructure, usage of cloud SaaS technologies and software applications. The responsibilities include identifying the best applications for the business’s needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an Director of Information Technology, you should have a strong working knowledge of SaaS and Cloud platform administration, as well as expertise with IT / computer troubleshooting. Ultimately, a top-notch candidate should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

About the Company:
Pryon is a team of AI, tech, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now they’re building an industry-leading knowledge management platform. Their proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed.

In This Role, You Will:

  • Handle full and complete administration and management of business applications that help run and operate our business including: Office365 E3/E5, Google Workspace, Slack, Zoom, Atlassian – Confluence, Atlassian Jira, and other SaaS Products
  • Implement annual management, socialization and aspirations that are manifested in a yearly Information Technology roadmap
  • Analyze business operations and the business’s systems that support it while determining which software applications could improve efficiency
  • Lead the migration to Microsoft Office365 from Google Suite
  • Application Access Management and controls in line with security best practices and recommendations
  • Process improvement and management of Onboarding and Offboarding tactics
  • Creation and enforcement of Information Technology policies and principles, either through technology or training of employees
  • Evaluate of software application stack, usage metrics and recommendations annually
  • Monitor the roll-out of new software applications and administration
  • Troubleshoot and resolve any problems with any business application
  • Create and oversee protocols and procedures for the use of any new software applications
  • Train employees on the use of any new software applications and maintaining a good and positive work atmosphere
  • Manage local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
  • Create, execute, and maintain company databases
  • Maintain up-to-date knowledge of the latest software developments

Requirements

  • A bachelor’s or graduate’s degree in programming, computer engineering, computer science, or a related field
  • 7-10 years experience as an IT Manager or Director, managing all aspects of software and IT principles in a growing organization or equivalent experience
  • Direct and proven experience administering Microsoft Cloud (Office 365) applications, including migrations
  • Experience working as an IT specialist
  • Broad working knowledge of cloud and SaaS application management and administration experience
  • Experience with database management and project management
  • Excellent technical skills
  • Expertise in troubleshooting potential threats, viruses and avoidance of computer issues
  • The ability to remain up-to-date with the latest software developments
  • Strong leadership, management, and customer service skills
  • Great analytical, problem-solving, and communication skills
  • The ability to handle stressful situations and operate with ambiguity

Point of Contact

Haein Kim

Recruiting Coordinator
Send Email | LinkedIn Profile
Please reach out with any questions you have about Pryon and our open opportunities!

About Pryon

A unique history and promising future.

Pryon was founded by Igor Jablokov, whose previous company was acquired by Amazon in 2011 for its AI tech โ€” which is now found in billions of Alexa, Echo, and Fire TV devices.
Today, they operate at the intersection of AI and knowledge management, to bring natural language Q&A to the enterprise. Their automated, vision-based ingestion of complex documents delivers precise answers to text and voice queries with higher rates of accuracy than mainstream search. They are backed by top venture funds who believe in their vision and ability to execute.

Location Policy

Their team is currently a fully remote organization, with physical offices in Seattle, New York, and Raleigh. Most of their locations have co-working space where employees can gather to work together if they care to. They anticipate moving to a flexible hybrid model to allow more collaboration in 2022.

Core Values

The team at Pryon values openness in ideas and communication, contribution to a positive and inclusive work environment. They love to work with team members who push the boundaries of imagination and technology.

Benefits

Pryon pays 100% of the premiums for all benefits for the employee and dependents.

How does your engineering team keep learning and growing together?


Dylan Parker, Software Engineer

What are your favorite aspects about working at Pryon?

Dylan Parker, Software Engineer

What technical processes do you appreciate at Pryon?

Dylan Parker, Software Engineer

What makes Pryon’s interview process unique?


Igor Jablokov, CEO

Why should candidates choose Pryon?

Igor Jablokov, CEO

What they are building

Customers and employees are demanding higher and higher levels of self-service experiences (think call centers, virtual assistants and chat), which require sophisticated natural language interactions that todayโ€™s chatbots and knowledge management systems canโ€™t deliver. Pryon automates the AI model-building process, so companies can benefit from supercharged knowledge management within a day to better meet partner, customer, and innovation demands.

Company Tech Stack

  • Python

How does your engineering team keep learning and growing together?


Dylan Parker, Software Engineer

What are your favorite aspects about working at Pryon?

Dylan Parker, Software Engineer

What technical processes do you appreciate at Pryon?

Dylan Parker, Software Engineer

What makes Pryon’s interview process unique?


Igor Jablokov, CEO

Why should candidates choose Pryon?

Igor Jablokov, CEO